Works with leadership, clinical staff, key internal departments, and external customers to ensure optimum clinical outcomes for members
Organizes, reviews, and interprets members’ medical records and compares them against proprietary program guidelines, CMS and FDA approved policies, and evidenced-based clinical criteria as appropriate to determine eligibility for bill sharing and advocacy for additional programs and interventions; determines if the medical record documentation supports the eligibility of requested and/or billed services
Completes medical review casework as assigned and meets SLAs
Abstracts review-related data/information accurately and timely in appropriate IT systems.
Provides accurate and timely submission of all administrative and review-related documents to appropriate parties
Provides appropriate consultation and referral to intra- and interdepartmental resources to ensure members receive optimum services offered by organization
Makes case presentations to medical leadership for assistance in making sharing determinations
Manages assigned clinical caseload meeting SLAs
Delivers accurate and clear verbal and written communication to internal and external customers while complying with organizational HIPAA requirements
Maintains accurate and timely records of all communications and interventions
Performs ongoing process improvement for efficiencies and effectiveness
Performs administrative and clinical processes to ensure team and departmental goals are met
Contributes to the exercise and expression of Christian Care Ministry’s Christian beliefs
All other duties as assigned
Requirements
Current unrestricted compact LPN/LVN license with sound knowledge of anatomy and physiology, medical terminology, and disease processes required
Graduate from an accredited Diploma, Associates Degree, or Bachelor’s Degree Program required, healthcare-related degree preferred
2+ years of clinical experience and/or care coordination in an acute or med-surgical environment required, oncology experience strongly preferred
1+ years working with EMRs and medical record/abstraction of data required; experience in bill coding and medical record reviews strongly preferred
Must be proficient in Microsoft Office and internet/web navigation and research required.
Benefits
100% paid Medical for employees/99% for family
Generous employer Health Savings Account (HSA) contributions
Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
6 weeks of paid parental leave (for both mom and dad)
Dental - two plans to choose from
Vision
Short-term Disability
Accident, Critical Illness, Hospital Indemnity
401(k) – up to 4% match on ROTH or Traditional contributions
Generous paid-time off and 11 paid holidays
Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
Employee Assistance Program including no cost, in-person mental health visits and employee discounts
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