Hybrid IAM Analyst

at Sopra Steria

• Job title: IAM Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cyber Security
• Location requirements: Hybrid, Singapore

About the role

• IAM Analyst responsible for managing digital identities and access rights for clients in Singapore. Collaborating with stakeholders and ensuring compliance in the financial services sector.

Responsibilities

• Manage digital identities and access rights across enterprise platforms
• Support provisioning, modification, and revocation of user access in line with policy, compliance standards, and service-level agreements (SLAs)
• Collaborate with internal and external stakeholders to clarify access needs and resolve IAM-related issues
• Provide guidance and information on managed systems to business users and stakeholders
• Deliver responsive support to end-users by addressing IAM-related inquiries and access issues
• Maintain frequent interaction with users through face-to-face, telephone, or digital channels to resolve access needs
• Enforce identity governance controls to maintain secure and auditable operations
• Contribute to process documentation and continuous improvement initiatives
• Partner with project teams to integrate new applications into IAM processes and ensure proper access rights management

Requirements

• Bachelor’s degree in Information Technology, Cybersecurity, or a related field (or equivalent professional experience)
• Minimum 3 years of experience in identity and access management (IAM) or access rights administration
• At least 1 year of experience within the banking or financial services sector
• Familiarity with the financial regulatory environment and related compliance requirements
• Hands-on experience with Active Directory and Lotus Notes (exposure to other IAM tools or platforms is advantageous)
• Understanding of identity governance, provisioning workflows, and access control models
• Strong organizational skills with the ability to manage multiple priorities under pressure
• Proven ability to work independently while maintaining accountability
• Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences

Benefits

• Regular team buildings
• 18 leave days / year
• Insurance: GP, Hospitalisation, Dental and Optical
• Annual Performance bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths