Customer Care Representative at Connect Hearing providing exceptional customer service in a fast-paced retail clinic. Duties include managing client accounts and scheduling appointments.
Responsibilities
Providing exceptional customer service in person, over the phone and by email
Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
Managing and maintaining client accounts while building relationships
Working with insurance companies to ensure successful third-party billing operations
Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!
Requirements
You possess strong communication and customer service skills
You have experience or would enjoy working on and reconciling accounts receivable
Your aligned with our value of helping others
You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge
Benefits
Extended Health Benefits Package from day one
3 weeks vacations to start, increasing with tenure
6 days of personal time in your first year
Additional days off, including your Birthday!
Eligible for Monthly Bonus
Growth and development opportunities including education sponsorship
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