Laboratory Assistant preparing samples for analysis in the dairy and animal feed sectors. Engaging in inventory management within a modern laboratory setting in Veghel.
About the role
- Quality Analyst supporting the implementation of IT management systems at SONDA. Mapping processes and analyzing performance indicators in a hybrid work environment.
Responsibilities
- Support the implementation and maintenance of the Integrated Management System (IMS), covering internal standards and policies (e.g., ISO 9000 and ISO/IEC 20000, among other certifications);
- Map, review and document processes across IT service areas (Support, Infrastructure, Development, Projects, etc.);
- Develop and monitor performance indicators (KPIs and SLAs), proposing corrective and preventive actions for identified deviations;
- Conduct internal process and quality audits, record nonconformities and improvement opportunities, and monitor/support action plans;
- Support the creation of management reports and performance dashboards (Power BI, Excel and analytics from internal tools);
- Investigate process and service failures using root cause analysis methodologies (5 Whys, Ishikawa);
- Participate in continuous improvement projects, applying Lean, Kaizen or Six Sigma concepts;
- Support the standardization of documents, policies and operational procedures across business areas;
- Promote a culture of quality and continuous improvement within teams.
Requirements
- Bachelor's degree completed in Business Administration, Information Technology or related fields;
- Ability to analyze performance indicators (SLA, backlog, average handling/response time);
- Intermediate or advanced Excel skills;
- Basic knowledge of ISO 9000 and ISO/IEC 20000 and continuous improvement methodologies (PDCA);
- Familiarity with ISO/IEC 20000 is desirable;
- Experience with internal audits and managing corrective and preventive actions.
Benefits
- Flexible working arrangements to help maintain work–life balance.
- Professional development and ongoing skill growth aligned with your interests.
- A collaborative, diverse and innovative environment that encourages teamwork.
- SONDA Academy: a learning platform designed to maximize your professional development.
- SONDA Wellness: a program that supports work–life balance through initiatives focused on physical, mental and social well‑being.
- Hybrid work model: 40% remote (home office).
- Commitment to diversity and inclusion.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Application Analyst at Bank Frick managing Olympic Core Banking systems and data management. Collaborating with internal teams and stakeholders for application engineering and release management.
Compensation Analyst III managing administration of salary compensation and job evaluations for GEICO. Developing reports and supporting corporate function needs with strategic compensation planning.
Junior Transaction Monitoring Analyst assessing financial alerts at LYNX in Amsterdam. Involving customer analysis, transaction checks, and ensuring compliance in finance.
BCBA providing ABA therapy for children on the autism spectrum, focusing on expert treatment and innovative techniques. Work in daycare, in - home, or clinic settings with flexible hours.
Senior Analyst in analytics & intelligence focusing on healthcare datasets and statistical models. Collaborating with teams to deliver key business insights at Roche.
Corporate Development Analyst responsible for executing Nord Anglia’s growth strategy through supporting acquisition transactions. Joining the Corporate Development team in London HQ to liaise with global teams.
Product and Quality Analyst at a leading BIM company, bridging clients and internal teams while translating requests into actionable insights. Focused on product support and Service Desk roles.
Kreditanalyst responsible for assessing credit applications and monitoring financial conditions of clients. Collaborating with customer service teams for credit structuring and addressing inquiries.
Analyst in Workday Finance supporting implementation projects and optimizing finance systems. Work on data analysis and system configurations to enhance client value from Workday.