Platform Administrator managing and maintaining the Databricks platform at CLA. Collaborating with teams and ensuring optimal performance, support, and compliance.
About the role
- Telecommunications Administrator at SONDA managing network incidents and user support. Engaging in technical tasks and improving network infrastructure in a dynamic environment.
Responsibilities
- Gestión y resolución de incidentes de redes, incluyendo conectividad, navegación y rendimiento.
- Soporte técnico a usuarios y coordinación con mesas de ayuda y personal técnico.
- Diagnóstico y resolución de problemas de red a nivel de equipos de usuario.
- Mantenimiento, configuración y actualización de equipos de red en nuevas instalaciones o actualizaciones.
- Participación en tareas de redes de campo dentro de distintas oficinas.
- Monitoreo y gestión del estado y rendimiento de la infraestructura de red.
- Documentación de incidentes, configuraciones y soluciones implementadas.
- Proponer mejoras en procesos y en la infraestructura de red.
Requirements
- Estudiantes o graduados en Telecomunicaciones, Ingeniería/Licenciatura en Informática, o afines.
- Experiencia mínima de 2 años en gestión de incidentes de redes y soporte técnico de segundo nivel.
- Conocimientos sólidos en administración y resolución de problemas en redes LAN, WAN y WiFi.
- Certificaciones CCNA (Cisco Certified Network Associate) o CompTIA Network+ (requeridas).
- Certificaciones adicionales en redes o soporte técnico son deseables.
Benefits
- Flexibilidad laboral
- Oportunidades de desarrollo
- Ambiente inclusivo
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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