Systems Support Manager overseeing Salesforce support, user engagement, and training programs for research publishing teams. Involves collaboration with global teams and managing user access.
About the role
- Vision Science Lab Manager/Prototyper facilitating lab operations and prototyping for Snap’s vision science research team. Managing studies and collaborating across engineering and creative teams in Boulder or Santa Monica.
Responsibilities
- Manage daily lab operations, including equipment setup, maintenance, and troubleshooting.
- Prepare labs for experimental sessions, ensuring protocols, hardware, and software are ready.
- Coordinate study logistics: scheduling participants, managing consent forms, and maintaining study documentation.
- Moderate in-lab vision science studies, following established research protocols.
- Ensure participant safety, comfort, and data integrity during studies.
- Maintain organized records of study sessions, datasets, and lab inventories.
- Provide hands-on support to vision scientists during experiment design, setup, and execution.
- Assist in piloting experiments, debugging experimental flows, and identifying usability or technical issues.
- Collaborate closely with researchers, engineers, and designers to translate research needs into practical implementations.
- Support data collection workflows and coordinate handoff of data to researchers for analysis.
- Contribute to continuous improvement of lab processes, tools, and documentation.
- Build rapid prototypes to support vision science experiments and demos, using tools such as Lens Studio, Unity, or similar real-time/AR platforms.
- Implement experimental stimuli, UI flows, and interactive behaviors required for research studies.
- Modify and iterate on prototypes quickly based on researcher feedback and pilot study results.
- Maintain and document prototype codebases for reuse and iteration.
- Act as a liaison between research, engineering, and creative teams.
- Communicate technical constraints and possibilities clearly to non-technical stakeholders.
- Support internal demos, reviews, and knowledge sharing related to lab capabilities and prototypes.
Requirements
- Earned Bachelor’s Degree (MA/PHD preferred) in a related field such as vision science, perception psychology, cognitive psychology, psychophysics, computer science, human-computer interaction.
- Experience running experimental studies.
- Experience with experiment development packages, such as Psychtoolbox or PsychoPy.
- Experience with image processing software, such as Matlab or Python.
- Experience with data analysis and statistical software, such as JMP, R, Matlab, or Python.
- Experience in object-oriented programming languages, such as Unity or Lens Studio.
- Must be able to work from an office in Boulder or Santa Monica.
Benefits
- paid parental leave
- comprehensive medical coverage
- emotional and mental health support programs
- compensation packages that let you share in Snap’s long-term success
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