About the role

  • Senior Business Analyst designing digital solutions for Fidelity Wealth associates. Focused on enhancing service through intuitive and digital transactions while supporting agile team collaboration.

Responsibilities

  • Integral in designing solutions for customer-facing associates in Fidelity Wealth
  • Deliver associate-led, digital service transactions that are easy and intuitive
  • Focus on eliminating non-digital activity throughout the transaction
  • Support a service model that is digitally straight through
  • Help scale the Wealth business so more clients can spend time with Advisory Teams

Requirements

  • Bachelor's degree required
  • 3-5 years of business analysis experience delivering customer or associate focused digital solutions of high value
  • Client-obsessed with a passion to solve challenges through a data driven approach
  • Experience working in an agile team
  • An affinity for technology and stay up to date on industry innovations
  • You employ strong story telling skills, conveying the vision and impact of digital solutions through using data and visualization

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

Principal Business Analyst, Digital Solutions

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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