The SME Computer User Support Specialist is responsible for managing daily IT solutions logistics. Focused on user support, technical assistance, and asset management across various locations.
About the role
- Customer Experience Engineer designing realistic test environments and supporting integration for PV systems at SMA Solar India. Collaborating with teams to validate real-world scenarios and system testing.
Responsibilities
- Design realistic PV test and simulation environments
- Create end-to-end scenarios that reflect real-world customer use cases
- Support installation, commissioning, and simulation activities
- Enable seamless hardware–software integration
- Configure and maintain network and lab environments
- Collaborate with cross-functional teams
Requirements
- Experience with simulation and testing of renewable energy systems
- Technical expertise in system and network configuration
- Proficiency in Java and test automation tools
- Strong troubleshooting and analytical skills
- Excellent communication and documentation skills
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or a related discipline
- Experience working in renewable energy labs or PV system R&D environments
- Exposure to IoT platforms, cloud-based monitoring, and data visualization tools
- Familiarity with mobile app and portal configuration for energy systems
- Experience collaborating in agile, cross-functional development teams
Benefits
- Flexible working hours
- Work-life balance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Talent Manager negotiating and developing business relationships with clients in administrative and customer support sectors. Responsible for recruiting, interviewing, and managing engagements to ensure client satisfaction.
Customer Care Specialist resolving client needs efficiently and effectively for Cox Automotive. Engaging clients and providing best - in - class service while managing a high volume of tasks.
Administrative support for customer service at innovIT AG, specializing in complex B2B infrastructure projects. Focus on organization, customer communication, and collaboration with internal teams.
Customer Service Representative handling customer orders and inquiries for Kennametal. Collaborating with internal teams to ensure service quality and customer satisfaction in Australia.
Customer Support Specialist handling IT - related customer inquiries and support calls for Virtua Health. Involves troubleshooting software and hardware, and maintaining technical documentation.
Customer Service Coordinator ensuring high - level service and handling customer requests. Collaborating with departments to meet RMA service requirements and resolving complaints.
Customer Service Representative assisting customers with equipment and services at U - Haul centers. Using technology to manage rentals and ensuring excellent customer service through on - the - job education.
Customer Service Representative assisting U - Haul customers inside and outside the center. Managing rentals and inventory using technology, with on - the - job education offered.
Customer Service Representative assisting U - Haul customers with equipment rentals, use of technology, and customer service responsibilities. Ensure customer satisfaction and efficient service delivery.