Systems Engineer II managing Virtual Desktop Infrastructure for the FBI. Engaging in engineering, deployment, and maintenance of VDI systems with compliance to standard security measures.
About the role
- Field Commissioning Engineer overseeing commissioning process, resolving technical escalations, and providing client training for AV systems. Collaborating with project staff to ensure functional AV integration.
Responsibilities
- Interfaces with a variety of internal department staff and client contact(s) in the commissioning process to analyze and resolve all technical escalations
- Handling client requested changes to scope of work (change orders)
- Ensure that latest code version is stored on the project server define audio system controls
- Assisting with field questions and clarifications
- Assists with system installations, when needed
- Provide client training on AV systems
- Responsible for redlining CAD documentation for as-built purpose
- Creating control system code and configurations for Q-SYS, Crestron, Extron, etc.
- Field testing and escalating and resolving issues with equipment and programs
- Communicating punch items to project manager
- IP configuration of all AV devices residing on a network
- Filling out IP tables and storing these on the project server
- Managing versions and storing final DSP code on the project server
- Rack testing and escalating and resolving issues with equipment
- Completing commissioning QC checklists
- Other duties as assigned
Requirements
- A minimum of three (3) years of commercial audio/video/lighting installation with a thorough, demonstrable understanding of system integration techniques.
- Advanced knowledge in troubleshooting audio/video system setup and gain structure.
- Programming of audio DSP units from multiple vendors
- Working knowledge of QSC, Crestron, AMX, Biamp, Extron, Polycom & Cisco equipment
- Experience/certification in Q-SYS Control 201; Crestron SMIPL & SIMPL+; Extron; HTML; JavaScript & Lua
- Must understand and apply basic IP networking skills
- Excellent verbal, written, problem solving and conflict resolution skills
- The ability to work effectively as a team leader and direct the work of others.
- Create customer training presentations using PowerPoint
- CTS-I certification or desire to obtain within 3 years
- Must be able to travel daily to job sites; with approximately 40% overnight travel
- Ability to handle multiple tasks/responsibilities with competing deadlines
- Degree in Electrical or Electronic engineering is preferable but not required
Benefits
- medical, dental, vision, and life insurance
- 401k with company match
- PTO and holiday pay available on your first day of employment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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