Skedulo’s leading Deskless Productivity Cloud solution powered by AI and machine learning empowers organizations to manage, engage and analyze their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting.
Skedulo’s platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are in fixed location facilities or mobile field workers on the frontline.
Founded in 2013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom.
Skedulo has enabled hundreds of organizations, including The American Red Cross, DHL, and Sunrun, to seamlessly schedule and service over 35 million appointments worldwide.
The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M12, Costanoa Ventures, and Blackbird.
For more information, please visit www.skedulo.com.

Skedulo

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consultant

Skedulo is a company that provides advanced solutions for managing a mobile and deskless workforce across various industries. Their core product, the Deskless Productivity Cloud, supports efficient scheduling, dispatching, and managing shifts and rostering through features such as dynamic messaging and virtual meetings. Skedulo integrates seamlessly with other business systems, being Salesforce native and offering a flexible API for further customization. Their platform is particularly beneficial for field services, including healthcare, energy and utilities, and public sector industries. Designed to enhance productivity, Skedulo’s solutions empower organizations to streamline operations, improve efficiency, and provide deeper analytical insights from workforce activities.

Skedulo’s leading Deskless Productivity Cloud solution powered by AI and machine learning empowers organizations to manage, engage and analyze their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting. 

Skedulo’s platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are in fixed location facilities or mobile field workers on the frontline. 

Founded in 2013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. Skedulo has enabled hundreds of organizations, including The American Red Cross, DHL, and Sunrun, to seamlessly schedule and service over 35 million appointments worldwide. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M12, Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com.

• Execute technical and functional discovery to understand customer needs, workflows, and success criteria
• Deliver compelling, value-driven product demonstrations aligned to defined use cases
• Clearly articulate how Skedulo solves customer pain points through structured storytelling and consultation
• Support responses to RFPs, security questionnaires, and technical evaluations
• Assist in defining solution scope, assumptions, and constraints in alignment with product capabilities
• Partner with Sales on qualified opportunities to support deal progression and closure
• Contribute to accurate opportunity scoping and handoff to delivery teams
• Identify and escalate deal risks, integration complexity, or misalignment early
• Support the Director, Solution Consulting on complex or strategic deals as required
• Work closely with Professional Services to support clean presales-to-delivery transitions
• Provide structured feedback to Product Management based on customer discovery insights
• Collaborate with Marketing on use cases, demos, and customer-facing assets
• Partner with Customer Success as needed to support expansions or renewals
• Follow defined presales processes, tools, and standards established by Solution Consulting leadership
• Contribute reusable demo assets, discovery templates, and best practices
• Participate in ongoing enablement, certification, and coaching programs
• Continuously improve personal product, industry, and technical knowledge

Solution Consultant

Solution Consultant driving presales activities at Skedulo, collaborating closely with Sales for SaaS solutions. Responsible for customer engagement, demonstrations, and solution alignment within product guardrails.

support-engineer

• Monitor customer satisfaction metrics.
• Manage requests for customer vault access.
• Track customer engagement activities, including the Quarterly Business Review and monthly or bi-weekly catch-ups.
• Update and maintain customer information as necessary.
• Review the internal knowledge base and address question-type escalations from customers.
• Oversee the new feature request process and ensure follow-up until resolution.
• Complete additional tasks assigned by the team lead related to the Customer Success role.
• Oversee the unassigned technical support ticket queue and prioritize issues for the team lead.
• Providing first-level contact and problem resolution for customers with Salesforce and application problems.
• Review initial recommendations generated by AI.
• Reproduce issues across various environments, including standard, internal, customer sandbox, or customer production, with guidance from senior team members.
• Assist senior members in following up on internal escalations.
• Complete additional tasks assigned by the team lead related to the Technical Support role.

Customer Success Intern – Technical Support

Intern supporting customer success and technical support at Skedulo. Collaborating with teams to enhance customer service and technical resolutions aligned with local business hours.

Internship Program – Customer Success, Technical Support

Intern position in Customer Success & Technical Support at Skedulo, focusing on practical experience and collaboration with global teams.

growth-marketing

• Develop and execute a comprehensive growth strategy focused on pipeline creation, acceleration, customer acquisition, and revenue growth.
• Define clear messaging and positioning to support scalable and sustainable growth.
• Design, implement, and analyze experiments across channels (email, social, paid, SEO, outbound) to identify high-impact growth levers.
• Foster a test-and-learn culture to continuously refine campaign performance.
• Analyze and optimize marketing and sales funnels to improve conversion and retention at every stage.
• Identify bottlenecks and implement solutions that enhance customer journeys.
• Track and report on key growth metrics to guide strategy and investment decisions.
• Leverage internal data and build external data sets to strengthen intelligence and targeting.
• Synthesize market research and field insights to identify trends, opportunities, and potential threats.
• Partner with Sales, Customer Success, and cross-functional teams to align initiatives with business objectives.

Growth Marketing Manager

Growth Marketing Manager responsible for developing strategies for pipeline generation and customer acquisition at Skedulo. Collaborating with GTM, Sales, and cross-functional teams to optimize funnels and drive results.

Skedulo’s leading Deskless Productivity Cloud solution powered by AI and machine learning empowers organizations to manage, engage and analyze their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting. Skedulo’s platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are in fixed location facilities or mobile field workers on the frontline. Founded in 2013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. Skedulo has enabled hundreds of organizations, including The American Red Cross, DHL, and Sunrun, to seamlessly schedule and service over 35 million appointments worldwide. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M12, Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com.

Skedulo

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4 jobs found

Solution Consultant

Skedulo

Customer Success Intern – Technical Support

Skedulo

Internship Program – Customer Success, Technical Support

Skedulo

Growth Marketing Manager

Skedulo