Junior IT Specialist implementing innovative IT solutions within industrial environments. Analyzing and optimizing existing IT infrastructures for production and pharma industries.
About the role
- IT Support Project Coordinator for EDF enhancing Workplace IT Services while supporting engineering projects. Focusing on IT operations, asset management, and team collaboration in a hybrid setting.
Responsibilities
- Supporting daily IT operations for EPR‑E users
- Coordinating projects across Workplace IT Services
- Monitoring incidents, service requests and performance indicators
- Maintaining user and technical documentation
- Managing IT assets including laptops, phones, printers and network equipment
- Acting as a communication link between UK support teams and technical teams in France
- Supporting onboarding, training and change‑management activity
- Ensuring compliance with IT governance and cybersecurity standards
Requirements
- Background in IT, Computer Science, Engineering or a related field
- Established experience working in IT support
- Working with IT Workplace Services and end‑user support
- Using ITSM tools such as ServiceNow or Jira
- Basic project management skills including planning and risk tracking
- Documenting processes and analysing service performance
- Understanding ITIL principles
Benefits
- annual bonus
- market-leading pension scheme
- customisable benefits such as electric vehicle leasing
- discounted gym membership
- life assurance
- tech vouchers
- experience days
Job title
Job type
Experience level
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Degree requirement
Tech skills
Location requirements
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