Revenue Optimisation Manager at SiteMinder enhancing hotel revenue through strategic account management and data analysis. Fostering team development and leveraging analytics for measurable success.
Responsibilities
Lead, mentor, and develop a team of Revenue Optimisation Analysts
Provide strategic guidance to revenue consultants developing new revenue optimisation programs from scratch
Drive pipeline performance and hit KPI outcomes. Develop deep analysis of pipeline velocity and productivity and consistently implement improvements across the team
Partner with hotel customers to develop and implement comprehensive revenue strategies across all distribution channels
Conduct in-depth revenue performance analyses, identifying opportunities for rate , inventory management, and channel mix improvements
Guide customers through seasonal pricing strategies, competitive positioning, and demand forecasting methodologies
Conduct regular analysis of customer accounts and feed data to our customer lifecycle team or communicate directly with customers presenting performance insights, benchmarking data, and actionable recommendations.
Proactively identify upsell and cross-sell opportunities based on customer revenue challenges and growth objectives
Leverage analytics tools to monitor customer KPIs including RevPAR, ADR, occupancy rates, and channel performance
Create customized reports and dashboards that demonstrate ROI and value realization
Translate complex data into compelling narratives that drive customer action
As this is a brand new program, use your expertise in revenue management to define how best to optimise targeted hotels 1:1 and deliver maximum customer value
Become an expert in SiteMinder products and how they are best used to drive revenue outcomes. Engage with product and strategic operations teams to build a model to deliver at scale.
Requirements
Extensive hands-on Revenue Management experience in the Hotel industry
Proven track record of improving hotel revenue performance metrics (RevPAR growth, market share gains).
Experience with major hotel PMS systems and revenue management tools
Deep understanding of hotel distribution landscape including OTAs, GDS, direct booking strategies, and channel management
Expertise in market segmentation and developing revenue strategies based on different hotel categories
Advanced proficiency in data analysis and visualisation tools (Excel, SQL, BI platforms). Ability to build and interpret complex financial models and MRR/ARR calculations
Strong understanding of revenue management concepts including demand forecasting, price elasticity, and competitive set analysis
Experience managing senior individual contributors as well as frontline team leads and building programs from inception
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