Hybrid Onboarding Consultant

at Surgical Information Systems

• Job title: Onboarding Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Alpharetta, United States

About the role

• Associate Implementation Consultant role for SIS, focusing on application implementation in surgical environments with project management and client training responsibilities.

Responsibilities

• Assist clients with application configuration, based on user needs and industry standards
• Learn and Perform project management tasks to take clients through project life cycle
• Train administrative and end users on the application.
• Work with Managers to determine business and clinical requirements and establish partnership with client for successful implementation for the project team (client, vendors, and SIS).
• Review, discuss, understand, and execute the processes and procedures with the team on all facets of the project; including project kickoff, milestones, training and education, reporting, interfacing, troubleshooting, and issue tracking, and escalation.
• Learn to identify client-associated risks and provide actions or solutions.
• Give a hands-on approach to the implementation process.
• Help to identify possible risks with the client on a continual basis during the project life cycle.
• Review, assess, and help manage the application scope of work and scheduling.
• Exposure to and use of ASC billing practices
• Assist and focus client in directing resources and efforts to achieve project goals.
• Address client’s application issues and close all issues before transition to Support.

Requirements

• Bachelor’s degree strongly preferred
• Exposure to or Coursework with healthcare industry, ASC industry preferred
• Exposure to coursework with SAAS software implementations
• Skill in interpersonal communication, both verbal and written, across all levels of an organization.
• Must be able to take a friendly approach to teaching all level of end users.
• Must be able to motivate others to learn.
• Strong organization and time management skills.
• Skill in problem solving in order to provide issue resolution and troubleshoot where necessary.
• Ability to work in a collaborative, team environment while taking ownership for one’s project.
• Ability to take initiative and be a self-starter while working on projects.
• Ability to quickly learn new concepts and apply them to new situations.
• Will work in office 3 days per week
• Travel up to 75%.

Benefits

• Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
• Vacation/Sick time
• 401(k) retirement plan with company match
• Paid Holidays
• SIS Cares Day
• Hybrid environment depending on the role