Forward Deployed Engineer at Siro implementing AI solutions within enterprise systems. Collaborating directly with enterprise customers to design and drive impactful technical solutions.
Responsibilities
Own technical discovery and solution recommendations for enterprise accounts — lead deep discovery across pre-sale, implementation and post-launch to translate customer systems and workflows into clear solutions.
Deliver high impact enterprise implementations — design and drive implementations across CRM integrations, APIs, SDKs, data pipelines, recording automation, and downstream workflows with a strong bias for outcomes.
Build and prototype new use cases — write code, develop POCs and create reference implementations that validate approaches, de-risk integrations and inform Siro’s product direction.
Shape the platform through customer discovery — identify repeatable patterns across customers and partner with Product and Engineering to turn them into scalable platform improvements — not long-tail custom solutions.
Be the technical face of Siro for the enterprise — build trust with technical and business stakeholders through credible guidance, live problem-solving and tradeoff-driven decision-making.
Help build Siro’s Forward Deployed Engineering function — define best practices, engagement models and technical standards as the function scales.
Requirements
4+ years in technical, customer-facing engineering roles (forward-deployed engineer, solutions engineering, solutions architecture, etc)
Strong fluency in APIs, CRM systems, SDKs, and data workflows
Comfortable writing and reading production-quality code to build prototypes, integrations, and reference implementations in collaboration with Engineering
Strong architectural instincts — comfortable whiteboarding systems and reasoning through tradeoffs in real time
Ability to work equally well with deeply technical partners and non-technical stakeholders
Exceptional written and verbal communication — comfortable authoring docs, architectures and presenting to executives at Fortune 500 companies.
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