Sales Representative responsible for acquiring new clients and managing existing logistics accounts. Engaging in negotiations and ensuring comprehensive client support with a focus on customer relations.
About the role
- Account Executive driving sales and building long-term customer relationships for a fast-growing SaaS platform. Collaborating with sales teams to identify solutions and close deals to boost customer satisfaction.
Responsibilities
- Identify and source potential customers via research, events, inbound leads, and targeted outbound.
- Partner closely with SDRs while also self-sourcing high-quality opportunities.
- Run crisp discovery to uncover real business goals, blockers, and success criteria.
- Deliver tailored virtual or in-person demos that show measurable value, not feature tours.
- Own multiple deals at once across stages, maintaining momentum and clear next steps.
- Lead pricing discussions, handle objections, manage procurement, and negotiate contracts to a clean, timely close.
- Consistently meet or exceed quota with accurate forecasting.
- Act as a consultative partner who maps Silktide’s capabilities to each prospect’s needs and outcomes.
- Work cross-functionally with Sales Leadership, Customer Success, and Product to ensure a smooth handover and exceptional customer experience.
- Keep immaculate CRM hygiene—pipeline, activities, and deal notes always up to date.
Requirements
- 2–5+ years of closing experience in B2B SaaS (mid-market/enterprise preferred).
- Proven track record of self-sourcing pipeline and hitting/exceeding quota.
- Skilled in discovery, solution selling, value articulation, and objection handling.
- Confident running tailored demos and navigating pricing, legal, and procurement.
- Excellent written and verbal communication; clear, concise follow-ups.
- Comfortable partnering with SDRs and Customer Success to drive outcomes.
- Curiosity for the web—accessibility, performance, SEO, and analytics is a plus.
Benefits
- A shiny new MacBook
- 20 days paid vacation plus public holidays, increasing with tenure
- Private Insurance, Health, Dental and Vision, plus Wellness Allowance
- Company-Sponsored Pension and Enhanced Paternity or Maternity
- Casual Dress Code, Flexible Schedule, Weekly Paid Lunches, and Monthly Company Outings
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