Digital Agent Analyst supporting digital agent coordination, AI enablement, and governance in a data office setting. Collaborating with technical teams and business partners in a full - time capacity.
About the role
- Jr. Implementation Analyst providing specialized services in project migrations and consulting for Shift solutions. Collaborating with clients and supporting system implementation in Brazil and Latin America.
Responsibilities
- Provide specialized services related to Shift solutions for migration projects, consultancies and technical advisory engagements, according to your area of expertise.
- Work together with the project manager during the project planning phase;
- Perform system implementations and consultative advisory services in Brazil and Latin America;
- Document and apply configurations to meet clients' requirements;
- Support clients in collecting, organizing and recording configurations;
- Support the organization, documentation and delivery of training;
- Keep project and technical advisory documentation up to date in the appropriate repositories, and record hours worked in the proper controls;
- Prepare technical documentation for Shift solutions.
Requirements
- University degree in Accounting, Business Administration or related fields;
- Advanced Excel;
- Full availability to travel is essential;
- Availability to work on-site in São José do Rio Preto, SP.
- PREFERRED:
- Experience with system implementations;
- Knowledge of hospital and/or laboratory routines (billing / post-analytical) is desirable;
- Intermediate proficiency in Spanish and English.
Benefits
- Unimed Health Assistance Insurance for you and your dependents - Full coverage with 100% subsidized for the employee and 50% for dependents, providing peace of mind for you and your family.
- Shift Digital Hospital - 24/7 digital medical care.
- MetLife Dental Plan for employee and dependents - Comprehensive dental coverage.
- Life Insurance - Protection and security for you and your loved ones.
- TotalPass for employee and dependents - Access to various fitness, sports and leisure activities for a healthier life.
- SESC (Social Service of Commerce) - Access to full SESC facilities with options for sports, leisure, culture and wellness for you and your dependents.
- Flexible working hours - More freedom to balance your personal and professional life.
- Swile Benefits Card - BRL 1,394.00 monthly to use for food, meals, mobility, tech allowance and more.
- Childcare or nanny allowance - Support for employees with children up to 5 years old, helping to balance career and family.
- Educational subsidy for studies - We invest in your personal and professional development.
- Educational and professional partnerships - Discounts on education, language courses, technology and various services in São José do Rio Preto, the surrounding region and online.
- Profit Sharing (PLR) - Participation in results, recognizing your contribution to the company's success.
- Special bonuses - Recognition for important life events such as marriage, the birth of children and employee referrals.
- Loyalty Award - We value those who grow with us: special recognition for length of service.
- Partnerships with companies and associations - Discounts on food, leisure, health, beauty, education, language courses and technology products.
- Collaborative, people-focused and constantly evolving environment - Here you will find space to develop, be heard and make a difference.
Job title
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Degree requirement
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