Senior Analyst of Strategy at Sur La Table partnering with leadership to develop strategic direction. Engaging in long - range planning and business intelligence for growth.
About the role
- Digital Agent Analyst supporting digital agent coordination, AI enablement, and governance in a data office setting. Collaborating with technical teams and business partners in a full-time capacity.
Responsibilities
- Digital Agent Coordination & Support
- Support intake, tracking, and prioritization of digital agent and AI enabled use cases across the Data Office/Data IT.
- Help maintain visibility into active, upcoming, and proposed digital agent work.
- Assist with documenting digital agents, including purpose, users, data inputs, controls, and expected outcomes.
- Support coordination of delivery activities such as requirements clarification, testing support, release communications, and adoption readiness.
- Support research, experimentation, and proof‑of‑concept activities related to digital agents.
- Governance, Controls & Lifecycle Support
- Work with Data Governance, Technology, Risk, Security, and Architecture teams to help ensure digital agents follow Arch standards for data quality, privacy, security, and responsible AI.
- Assist in preparing materials for governance meetings and leadership updates related to digital agents and AI work.
- Contribute to documentation, operating materials, and artifacts needed to support pilot initiatives and future scaling.
- AINA & Segment Support
- Support coordination of Data Office/Data IT digital agents that serve AINA business needs.
- Help act as a point of contact between business stakeholders and Data Office/Data IT delivery teams.
- Assist in gathering business requirements and translating them into well‑defined, governed solutions.
- Help ensure AINA‑specific considerations are reflected in planning and delivery.
- Enterprise & Global Collaboration
- Support enterprise and global data initiatives in coordination with senior data and technology leadership.
- Help coordinate with internal teams and external partners as needed to support delivery and alignment with enterprise data and AI strategy.
- Communication & Enablement
- Help prepare tracking views, summaries, and simple one‑page updates for leadership and stakeholders.
- Translate technical concepts into clear, easy‑to‑understand summaries for non‑technical audiences.
- Support change management and adoption activities, such as FAQs, release notes, and basic enablement materials.
Requirements
- Strong organizational and coordination skills.
- Ability to work well with both technical teams and business partners.
- Clear written and verbal communication skills.
- Willingness to learn and work in emerging areas such as AI and digital agents.
- Foundational understanding of data and AI concepts, or demonstrated ability and interest in developing this understanding.
- Grasp how AI systems and large language models generally work.
- Collaborate effectively with data engineers, analysts, and vendors.
- Recognize basic risks, dependencies, and governance considerations.
- Basic familiarity with AI, machine learning, or analytics concepts through coursework, internships, or early work experience.
- Exposure to basic scripting, analytics, or model experimentation (e.g., Python, notebooks, low‑code tools, or similar).
- Exposure to prompt design or AI tools (formal experience not required).
- Interest in data governance, data quality, or responsible use of data and AI.
- Experience working in team‑based or cross‑functional environments.
- Interest in insurance, financial services, or regulated industries.
Benefits
- multiple medical plans plus dental, vision and prescription drug coverage
- a competitive 401k with generous matching
- PTO beginning at 20 days per year
- up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
- basic Life and AD&D Insurance as well as Short and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance and Tuition Reimbursement
- Backup Child and Elder Care
- and more.
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