Accounts Receivable Administrator for IronOrbit managing client collections and inquiries, ensuring timely payments and collaboration with internal teams.
Responsibilities
Prepare, verify & record customer payments, credit memos & transactions. Maintain and update customer files and notations within accounting system.
Assist with invoicing clients for products and services sold including split billing.
Assist with performing audits of licensing and other client services for revenue assurance initiatives.
Verify and report discrepancies found in records.
Build and maintain a positive rapport with clients and internal team.
Maintain weekly notes, schedule customer follow-ups and document collections activity/disputes.
Communicate payment expectations clearly and professionally.
Arrive fully prepared for AR review calls with accurate up to date information, status on outstanding items and any questions or issues identified in advance & ready for discussion.
Receive physical check payments obtained from on premise lockbox twice weekly. Post and deposit checks.
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