Hybrid Network Infrastructure Analyst – Level 1

at SHAZAM Network - ITS, Inc.

• Job title: Network Infrastructure Analyst – Level 1
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $56,600 - $83,900 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Johnston, United States

About the role

• Network Infrastructure Analyst responsible for planning, evaluation, and optimization of network systems for financial institutions. Joining a mission-driven company focused on strengthening financial institutions.

Responsibilities

• Responsible for the planning, evaluation, and optimization of network systems
• Provide technical support for resolving network issues
• Participate in strategic and tactical planning
• Contribute to forecasting, implementation, and security initiatives
• Deploy mobile hardware and wireless communication devices and provide day-to-day support for these devices
• Complete telecom billing invoice review process and reconciliation tasks as directed
• Assist with network connectivity designs for new or upgrading customers
• Analyze bandwidth of host circuits and data consumption for Corporate-managed cellular endpoints
• Collaborate with sales team and senior analysts to develop networks solutions for customers
• Participate in the planning of infrastructure network design, including coordination and monitoring for the installation of circuits
• Provision new ATM and DPC's coming onto the SHAZAM Network
• Assist in building cost models for Network Services infrastructure and communication fees
• Manage and maintain internal asset inventory, including completion of annual reviews and remediation
• Identify process improvements through changes in practice, standardization, or through IT automation
• Develop a basic understanding of the annual budget process, including forecasting and planning sessions.

Requirements

• Minimum of 2 years’ experience in network communications and network analysis and/or design preferred
• Ability to communicate via the telephone, in person, and through correspondence with customers, other employees, and vendors regarding company products and services
• Previous experience presenting using visual aids in a variety of internal and external environments
• Strong independent thinking skills and ability to self-direct, solve problems and make informed, rational decisions
• Proficient in Microsoft Office Suite, including Teams.

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Flexible spending and health savings accounts
• Life insurance and short- and long-term disability provided at no cost
• Time away from work – PTO, VTO, paid parental leave, and company holidays
• Educational assistance