Onsite Admin Therapy Specialist, Pediatric Clinic

Posted 5 hours ago

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About the role

  • Admin Therapy Specialist ensuring patient service at Pediatric Clinic in Pewaukee. Involved in scheduling, patient interaction, and data management for therapy services.

Responsibilities

  • Greeting and providing exceptional customer service to the patients who receive therapy services at PHC locations
  • Responsible for the accurate scheduling, registering and entering data of patient information into the medical record system
  • Supports patient care delivery in the areas of scheduling, insurance verification, and support services
  • Ensure patients are fully ready to have successful interactions when they come in for a visit
  • Own provider schedule accuracy and, providing options, match patient needs to appointments

Requirements

  • High School Diploma or equivalent required
  • Ability to proficiently use a computer and type
  • Experience working in one or more of the following areas: Healthcare Call Center Customer Service Healthcare with medical terminology knowledge
  • At least 4 years in customer service in an office and/or banking environment
  • Knowledge of medical terminology preferred
  • Required: EPIC experience in scheduling, registration and basic insurance knowledge
  • Experience in a pediatric setting scheduling for multiple providers preferred

Benefits

  • Generous benefits plan
  • Resources to help you further your education
  • Engaging and community focused culture
  • Competitive Salaries
  • Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events

Job title

Admin Therapy Specialist, Pediatric Clinic

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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