About the role

  • Senior EUC Engineer overseeing Laptop rollout project for Severn Trent Water. Engaging in compliance, support, operations, and improving IT systems and processes.

Responsibilities

  • Ensure compliance with security and software standards
  • Assist users with migration and setup
  • Troubleshoot issues during the rollout
  • Engage in EUC operations, troubleshooting, and enhancements following ITIL standards and principles
  • Collaborate with various stakeholders & provide technology expertise
  • Seek improvements in processes by understanding business drivers and IT systems

Requirements

  • Substantial interpersonal and technical skills
  • Ability to work under considerable pressure in a fast paced, secure environment
  • Deep expertise in Windows device enrolment and management using Autopilot, Azure AD Join, and Hybrid Join
  • Strong knowledge of identity and device join methodologies, enterprise app registration, and modern authentication flows including SAML, OAuth, and certificate-based authentication
  • Proficiency with Autopilot deployment profiles — from User‑Driven and Self‑Deploying to Pre‑Provisioning/White‑Glove
  • Solid understanding of drivers, firmware, and OEM provisioning tools such as Lenovo Cloud Build
  • Diagnostics and resolution expertise across configuration profiles, compliance policies, conditional access, Windows Update for Business, and endpoint security

Benefits

  • 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
  • Annual bonus scheme (of up to £2,225, which is subject to eligibility)
  • Family-friendly policies (including a year off fully paid maternity and adoption leave)
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
  • Sharesave – the chance to buy Severn Trent plc shares at a discounted rate)
  • Dedicated training and development with our Academy
  • Electric vehicle scheme and retail offers
  • Two paid volunteering days per year

Job title

Senior EUC Engineer

Job type

Experience level

Senior

Salary

£60,000 - £70,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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