Senior Regional Communications Manager at Severn Trent leading communications for infrastructure projects. Ensuring clear and timely communications to improve customer experience across the Midlands region.
Responsibilities
Ensure customers and communities feel informed, supported during infrastructure work
Lead integrated 360° communications campaigns
Partner closely with delivery teams, stakeholders, agency colleagues
Strengthen forward planning and improve campaign quality
Help reduce confusion, prevent escalation, build trust across the region
Requirements
Communications professional passionate about improving customer experience
Experience leading integrated campaigns across multiple channels
Comfortable influencing a wide range of teams
Ability to anticipate risks and shape the right message
Strong character, positivity and empathy
Benefits
28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £2,250 per annum based on company performance)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
Dedicated training and development with our ‘Academy’
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