Claims Representative beginning career with hands-on training in auto claims at The General. Assisting customers with liability assessment and claims processing while based in Nashville or El Paso offices.
Responsibilities
Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy.
Develop investigative claims skills by taking and reviewing recorded statements and evidence.
Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.
Comply with regulations, documenting all decisions and discussions throughout the claim process.
Support customers with empathy and understanding throughout the claims process.
Requirements
Bachelor’s degree or equivalent work experience.
Previous insurance related and/or customer service experience is preferred.
Ability to professionally communicate verbally and in writing.
Ability to exercise effective time management skills.
Shows technological aptitude.
Ability to travel as necessary.
Benefits
Flexibility through a scheduled Hybrid work model.
In-office workspace and materials for home office.
401(K) plan with a dollar-for-dollar match.
Tuition Reimbursement program for career development.
Generous Paid-Time Off plan and Volunteer-Time off.
Group Medical, Dental, Vision, Life insurance, Parental leave.
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