Hybrid Associate Claims Representative – Liability

Posted 3 weeks ago

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About the role

  • Claims Representative for Sentry Insurance investigating and resolving nonstandard auto claims. Supporting customers through the claims process with empathy and fairness in a hybrid work environment.

Responsibilities

  • Investigate and resolve nonstandard auto claims with accuracy and fairness
  • Support customers with empathy and understanding
  • Assist customers through difficult situations and effectively communicate the claims process
  • Verify coverage and reasonable payments by reviewing policy and accident details
  • Investigate claims by taking and reviewing recorded statements from involved parties
  • Apply knowledge to evaluate claims exposure appropriately
  • Comply with industry regulations, legal requirements, and internal company policies through thorough documentation

Requirements

  • Bachelor's degree or equivalent work experience
  • Ability to obtain and maintain state specific property and casualty claims licensing
  • Previous experience working with Auto Liability Claims strongly preferred
  • Solid knowledge and understanding of each phase of the claim handling process
  • Solid knowledge and understanding of policies and endorsements related to casualty coverages
  • Demonstrated experience handling moderately complex claims
  • Demonstrated experience handling 1st and 3rd party, multi-line claims across operating territories
  • Demonstrated experience providing customer-driven solutions, support, or service

Benefits

  • Flexibility through a scheduled Hybrid work model
  • Work from home on Monday and Friday if you choose to
  • In-office work Tuesday through Thursday
  • Equipment for home office including a laptop
  • 401(K) plan with a dollar-for-dollar match on your first eight percent
  • Immediate vesting for financial future
  • Education and career development through Sentry University (SentryU)
  • Tuition Reimbursement program
  • Generous Paid-Time Off plan
  • Volunteer-Time off
  • Group Medical, Dental, Vision, Life insurance
  • Parental leave
  • Health and Wellness benefits
  • Well-being and Employee Assistance programs
  • Sentry Foundation gift matching program

Job title

Associate Claims Representative – Liability

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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