Claims Specialist I handling auto and general liability claims at AIG. Investigating, evaluating, and resolving claims with a focus on customer service and timely resolution.
About the role
- Senior Claims Adjuster managing high exposure casualty and specialty claims for Hamilton. Responsible for mentoring staff, analyzing claims, and ensuring compliance with corporate guidelines.
Responsibilities
- Review claims and related systems and processes
- Understand and analyze policy language and contracts
- Provide coverage, liability, and damages analysis for claims and ensure timely reserving and appropriate legal and indemnity payments.
- Draft disclaimers and reservation of rights letters
- Negotiate settlements, mitigate losses, and control expenses
- Adhere to Claims Best Practices, Key Controls, and file handling requirements
- Maintain a high level of communication with leadership and underwriting partners
- Ensure appropriate reports are timely prepared and disseminated
- Ensure successful implementation of key organization-wide initiatives and improvement strategies for claims and our business units
- Present to management, mentor new staff and identify procedural improvements
- Support other functional groups within the organization
- Ensure compliance with internal corporate guidelines, processes and procedures
- Other duties as required by management
- Some travel, as required for trials & mediations, etc
Requirements
- Experience in casualty and/or specialty claims handling or related litigation with a career history of increasing responsibility
- Experience handling claims in the Excess and Surplus market required
- Experience handling claims in all of the following divisions is preferred: General and Excess Casualty, Life Sciences, Energy, Contractors, Products, Professional and Management Liability, Allied Medical and Medical Professionals
- Experience working with complex coverage issues required
- Multi-jurisdictional claims and litigation experience required
- Adjuster license and or certifications desired but not required
- Highly advanced knowledge of claim processes, policies, procedures, claim systems, regulation, coverage, liability, damage evaluation, and/or settlement with exposures in excess of $1M
- Strong negotiating, analytical, written, and organizational skills
- Mediation and arbitration experience preferred
- Strong computer skills (Microsoft Office Suite, SharePoint, and in-house claims systems)
- Ability to prioritize and manage deadlines
- Ability to work both independently and collaboratively as part of a team
- Excellent at establishing close working relationships with other departments, including underwriting, operations, finance, IT, actuarial and legal
Benefits
- Hybrid working
- Matching 401K plan
- Medical, dental, vision, life, disability
- Generous time off (including parental leave)
- Continued support for professional development
- Gym subsidy
- My day (additional days leave for personal interests/wellness/charity work)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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