Senior Manager driving strategic initiatives at Jiko, which offers innovative financial solutions. Collaborating with executive leadership to foster growth and operational efficiency in a fintech environment.
About the role
- Business Operations Specialist at expert.ai supporting performance measurement and improvement. Collaborating across teams to enhance operational efficiency and scale activities to meet growth targets.
Responsibilities
- Monitor and measure the delivery of services and the costs of technical activities. Prepare precise and detailed reports for management.
- Identify and implement actions to improve the efficiency and effectiveness of services for customers and partners.
- Optimize collaboration and synergies between internal teams, ensuring smooth integration between sales and operations.
- Support the scaling of internal operational activities to achieve growth targets and address related challenges.
- Develop skills in auditing, reporting, and project management. Support internal audits and operational projects as needed.
Requirements
- You have a bachelor's or master’s degree in economics, finance, data science, or humanities.
- You are a professional with at least 1 year of experience in operations, reporting, or project management.
- You are comfortable managing internal stakeholders, up to the Leadership Team.
- You can deliver effective presentations to any audience expressing strong communication skills
- You are proficient in using MS Office suite; BI tools like Power BI will be considered a plus.
- You are fluent in English and Italian
- Experience in a software company (SaaS experience is a plus)
Benefits
- Flexible working arrangements and attention to work/life balance
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- Culture and values that focus on teamwork, innovation and passion for artificial intelligence and language
- Equal opportunity employment experience that values difference and diversity
- Customized induction & Onboarding training that will facilitate the initiation process and accelerate your integration into our daily business activities.
- A performance appraisal process that will bring annual assessment of skills, targets achievement and areas of improvement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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