Develop a high-performance culture, driving financial targets as set out in the budget.
Consciously create a workplace culture that is consistent with Seetec’s culture and that emphasises the identified mission, vision, guiding principles, and values of the organisation.
Plan, allocate and continually evaluate use of resources, ensuring optimum use of staff and property to achieve performance and financial targets and an exceptional quality of service.
Oversee the effective delivery of employer services to meet the prevailing needs of service users.
Deliver new contracted services allocating resources and multiple contractual requirements effectively.
Maintain a quality service by enforcing quality and customer service standards; undertaking regular compliance checks; analysing and resolving quality and customer service problems; identifying trends; recommending, implementing and evaluating system and process improvements.
Requirements
3-5 years’ management experience in a customer facing environment.
Track record of operational success, achieving contracted targets in a fast paced, multi-site operation.
Substantial people management experience with a demonstrable track record of leading and motivating a team, managing performance and staff development.
Proven ability to manage budgets to optimise outcomes and meet financial targets.
Track record of managing change and implementing new initiatives whilst maintaining / improving performance and quality standards.
Strong knowledge of local and national labour market issues and the impact on employment opportunities.
Previous experience of representing the business to external stakeholders and building mutually beneficial partnerships.
Benefits
25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
2 Volunteer Days
Company Pension Scheme
Health Insurance Allowance
Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
Annual Salary Review
Enhanced Maternity/Adoption and Paternity Pay Arrangements
Refer a Friend Scheme
Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life assurance, Cycle to Work scheme, Tax Saver Commuter Tickets
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