WC Claims Examiner analyzing complex and technically difficult workers' compensation claims at Sedgwick. Ensuring claims resolution and negotiating settlements while managing litigation processes.
Responsibilities
Analyze complex or technically difficult workers' compensation claims to determine benefits due
Work with high exposure claims involving litigation and rehabilitation
Ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements
Identify subrogation of claims and negotiate settlements
Analyze and process complex or technically difficult workers' compensation claims by investigating and gathering information to determine the exposure on the claim
Manage claims through well-developed action plans to an appropriate and timely resolution
Negotiate settlement of claims within designated authority
Calculate and assign timely and appropriate reserves to claims; manage reserve adequacy throughout the life of the claim
Prepare necessary state fillings within statutory limits
Manage the litigation process; ensure timely and cost-effective claims resolution
Coordinate vendor referrals for additional investigation and/or litigation management
Use appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims for our clients
Manage claim recoveries, including but not limited to: subrogation, Second Injury Fund excess recoveries and Social Security and Medicare offsets
Report claims to the excess carrier; respond to requests of directions in a professional and timely manner
Communicate claim activity and processing with the claimant and the client; maintain professional client relationships
Ensure claim files are properly documented and claims coding is correct
Refer cases as appropriate to supervisor and management
Requirements
Bachelor's degree from an accredited college or university preferred
5 years of claims management experience or equivalent combination of education and experience required
Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles including medical management practices and Social Security and Medicare application procedures as applicable to line-of-business
PC literate, including Microsoft Office products
Excellent oral and written communication, including presentation skills
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