Customer Success Professional at WRITER managing deployment and activation across customer portfolios. Engaging deeply to drive AI investment success and measurable outcomes in enterprise settings.
About the role
- International Trainee driving AI integration and usage increase in Baltic Retail Bank. Collaborating with sales units to enhance customer value and operational efficiency.
Responsibilities
- Driving AI integration and usage increase in Baltic Retail Bank across all units by identifying possible AI use cases.
- Initiating workshops and think tanks for AI use cases.
- Connecting business and technology to enable such use cases.
- Co-ordinating implementation of AI use cases.
- Delivering higher customer value, better clarity, and efficiency in close collaboration with all Baltic retail sales units.
Requirements
- Experience & knowledge in AI and in financial industry.
- Excellent digital literacy.
- Stakeholders & project management experience.
- Analytical skills and knowledge to handle complex information.
- Great communication and collaboration skills and fluency in English.
- Pro-active personality with positive attitude.
- Last year on master studies in computer science, machine learning, or a related field.
- Not more than 3 years of working experience.
Benefits
- Entrepreneurial Scandinavian environment: work-life balance, international working environment, empowering culture, friendly and welcoming teammates.
- Growth culture: extensive training and learning opportunities, local and international internal mobility possibilities, put an impact on social or environmental issues.
- Modern environment: innovative company in forefront of technology, challenging, cutting-edge work, excellent office environment, agile and modern ways of working.
- Attractive compensation & benefits: paid seniority vacation and volunteering days, profit sharing program, and additional health insurance.
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Customer Success professional driving AI adoption through deployment and activation success with enterprise clients. Collaborating to translate use cases into measurable outcomes with WRITER's AI solutions.
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