Player Lifecycle Communications Manager handling lifecycle marketing communications across push notifications, email, and in-app messaging for mobile games at CashCow.
Responsibilities
Own the Player Journey: Lead messaging across the full lifecycle—from onboarding and engagement to retention and reactivation.
Define campaign goals, messaging hierarchy, timing, and sophisticated segment logic.
Brief content and design partners, ensuring high-quality deliverables that align with our brand voice and performance goals.
Collaborate with Customer.io configurators and implementors to deploy automated flows and push notifications.
Act as the final authority on QA, tone of voice, and UX clarity, ensuring all communications meet US-market best practices.
Continuously monitor and improve messaging based on performance data and player behavior.
Requirements
4–7+ years in lifecycle marketing, CRM, or player communications (Gaming or App ecosystem experience is a major plus).
Hands-on experience with Customer.io, Braze, Iterable, or similar automation platforms.
Strong UX Instincts: You have a natural feel for UX writing and messaging that drives action while maintaining a great user experience.
Highly organized and comfortable driving projects forward in a fast-paced environment.
Deep understanding of US consumer communication standards and high-scale messaging.
Nice to have: Experience in UI/UX strategy and a strong eye for how visual layout and copy work together to optimize the player journey.
Benefits
Contact us to get more details about the benefits we offer.
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