Hybrid Senior UX Designer

at Schema App

• Job title: Senior UX Designer
• Job type: Full Time
• Experience level: Senior
• Salary: CA$110,000 - CA$120,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Guelph, Canada

About the role

• Senior UX Designer at Schema App guiding innovative user interactions and product experience in a collaborative team environment.

Responsibilities

• Lead Discovery & Research: You will own the research function, conducting user interviews, running surveys, and analyzing usage data to validate problems before designing solutions.
• Establish a rigorous cadence of usability testing, validating designs with prototypes and real users first.
• Use quantitative data (analytics) and qualitative insights to substantiate design decisions to stakeholders.
• Map complex user journeys and information architecture, solving for the entire workflow.
• Audit and refactor the legacy SaaS interface, turning the feature set into a cohesive platform.
• Ensure that design outcomes drive business goals (retention, time-to-value, engagement).
• Collaborate closely with the Development team to ensure your vision is executed faithfully.

Requirements

• 5+ years in B2B SaaS or complex web applications
• A portfolio that showcases process (research, sketches, failures, and iterations) not just polished UI.
• Comfortable picking up the phone and talking to customers
• Ability to write a script, run a test without leading the witness, and synthesize the results
• Ability to articulate the business value of your design decisions
• Mastery of Figma (prototyping, auto-layout)
• Ability to thoughtfully navigate legacy systems and relationships while championing best practices

Benefits

• Great benefits for health & wellness, and your coverage starts as soon as you do
• RRSP matching!
• Flex days to re-energize on top of vacation days and you don’t work on your birthday
• You choose where you work - home or headquarters in Guelph.
• The sales team comes into the office 1–2 times per week
• The Culture Club keeps our virtual team connected through fun and innovative events
• Diverse smart team! The more inclusive we are, the better our work will be