Customer Service Advisor at Scania responsible for customer relations and administrative tasks in Hull. Ensuring timely updates and coordination of services for customer satisfaction.
About the role
- Customer Service Advisor at Scania responsible for building customer relationships and managing service coordination. Skilled in handling inquiries and providing top-notch service at Purfleet location.
Responsibilities
- Building relationships with new and existing customers
- Coordinating routine servicing, repairs, and maintenance
- Handling queries and raising invoices for work carried out
- Meeting and greeting customers in a professional and friendly manner
- Managing day to day administrative tasks
Requirements
- Passion for delivering a first-class service
- Organised approach to work
- Comfortable working as an individual
- Experience in managing customer queries
- Ability to coordinate routine servicing, repairs, and maintenance
Benefits
- In-house training provided to support career progression
- 25 days holiday + public holidays which increases with service
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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