Online Marketing Manager responsible for planning and executing online marketing campaigns. Focusing on digital content creation and analysis for maximizing customer value.
About the role
- Telemarketing staff managing donor communications for Save the Children. Engaging with supporters through calls and optimizing telefundraising efforts.
Responsibilities
- Making telephone calls to donors and supporters as part of campaigns, e.g. informational campaigns about legacy donations, donor acquisition or donation increases
- No cold calling – we only call people who already know and/or support us
- Providing targeted information about the work of Save the Children
- Recording conversation- and donation-related data digitally
- Participating in regular workshops to optimize telefundraising
- Working in our Berlin office
Requirements
- Ideally experience working in a call center, telephone customer service, or in retail, hotel or catering
- Strong service orientation and warm, empathetic, and persuasive telephone communication
- Very good verbal communication skills
- Very good German language skills, spoken and written (C1); basic English skills desirable (B2)
- Knowledge of basic Microsoft applications (Teams, PowerPoint, Excel)
- Experience with databases and a solid technical understanding are an advantage
- Motivation and alignment with our goals and values; interest in working for a humanitarian organization
- Willingness to help, enjoyment of teamwork, punctuality and reliability
- Independent working style, a high level of personal responsibility and the ability to maintain an overview
Benefits
- 30 days of annual leave plus 1 day special leave per year
- Full continued pay in case of a child's illness
- An international working environment and a values-based organizational culture
- Choice of an additional benefit: Edenred voucher card, supplementary company health insurance, Urban Sports Club membership or subsidy for the Deutschlandticket
- 20% contribution to the occupational pension scheme
- Occupational health management
- Family room as well as quiet and prayer room in the office
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Senior Marketing Specialist focused on customer marketing initiatives for Merpay, leading strategies for customer acquisition and engagement.
Senior Marketing Specialist at Cushman & Wakefield managing business development from start to finish. Overseeing marketing strategy, proposals, and presentations for the Americas' commercial platform.
Marketing Intern supporting daily activities of the Baldwin Marketing team. Gaining hands - on experience in marketing and sales functions in a hybrid work environment.
Marketing Solutions Manager at Intrepid managing brand partnerships and executing digital marketing campaigns. Drive marketing services for leading brands across Southeast Asia's eCommerce landscape.
Executive Director leading precision medicine marketing strategies for oncology innovations. Overseeing commercial diagnostic strategies and collaborating with internal and external stakeholders for execution excellence.
Coordenador(a) de Trade Marketing leading Trade plan implementations and managing execution across channels. Grupo S2 develops iconic footwear and lifestyle brands.
Marketing Manager leading diverse teams across Europe to drive product strategy and market execution at Stryker. Focused on developing innovative surgical technologies and improving healthcare outcomes.
Marketing Admin Assistant providing operational and marketing support to Product Marketing team. Ensuring smooth execution of marketing activities and efficient coordination across teams.
Marketing Lead in Sanofi's Dupixent franchise team driving commercial excellence and brand differentiation in specialty care for immune - mediated conditions. Seeking an innovative marketer with biologics experience in the Greater Gulf.