Store Manager responsible for opening and leading a new store location for World Market. Focus on driving sales, leadership development, and maintaining brand standards in the retail environment.
About the role
- National Account Manager overseeing Costco business for Saputo, a top global dairy processor. Driving account management and growth strategies in retail sales.
Responsibilities
- Own Customer accounts, jointly developing annual business growth, sales, and margin plans in line with company and category goals.
- Plan, execute, close, and follow up on negotiations in a manner that creates mutually beneficial outcomes.
- Develop strategies to drive growth and value and achieve/exceed annual volume and profit goals.
- Manage the entire Saputo portfolio across both Saputo branded business and Customer's private labels.
- Articulate the strengths and capabilities of Saputo products and services relative to our competition.
- Leverage internal and external business drivers to guide actions and decisions to achieve Saputo’s business goals.
- Own and deliver on accurate and timely forecasts for volume, trade spend, and profitability.
- Utilize customer sales and syndicated data to uncover opportunities, track KPI performance, and provide fact-based analysis for your business.
- Direct and monitor all aspects of trade promotions (including post-event analysis), to ensure effective investment of trade and shopper marketing funds.
- Execute agreements to deliver on customer expectations, while maximizing business value.
- Anticipate challenges that might impact the implementation of customer agreements and identify mitigation tactics to prevent them.
- Act as a category thought leader to Customer through utilization of Customer's shopper data, IRI market data in collaboration with Saputo insights, marketing, and category management teams.
- Share insights relevant to the customer or prospect in each stage of the sales cycle to advance and close sales opportunities.
- Build strategic relationships to include joint business planning, top to top interactions and overall visibility to key Customer's partners.
- Assist in fostering cross functional connectivity between Saputo and Customer to improve and optimize overall supply chain and operations.
- Build and maintain positive relationships with customer personnel.
- Lead all sales calls, business reviews, and develop presentations to effectively drive initiatives and growth plans for Saputo and the Customer.
- Develop accurate annual SKU level forecasts by month based on item performance, seasonality, promotions, customer initiatives, and future opportunities.
- Grow partnership between customer and internal cross-functional teams to drive innovation and business opportunities.
- Conduct internal and external business reviews to measure, evaluate, and present sales performance, identify opportunities for growth, and highlight any risks.
Requirements
- Must have experience working with Costco, dairy, and private labels
- A bachelor’s degree in marketing, communications, business administration, related field, or equivalent experience.
- Minimum 5-7 years of experience in the CPG retail sales field and customer experience
- Knowledge, skills and abilities should include: Negotiation, Presentation, Insight Selling, Product Knowledge, Sales Management, Communications (both written and verbal), Sales Analysis, Forecasting, and Sales Tracking.
- Must possess strong verbal and written communication skills, attention to detail and professionalism.
- Must be self-motivated, results oriented, possess high degree of initiative, and work well under pressure.
- Ability to effectively lead people, projects and processes.
- Ability to travel up to 50% of the time
Benefits
- Development opportunities that enhance their career fulfillment
- Meaningful compensation & benefits that help them care for their families
- Opportunities to contribute to your community and enhance the lives of others through Saputo products
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