About the role

  • Consultor de Relacionamento responsável por garantir a satisfação de clientes na área educacional. Desenvolvendo relacionamentos e estratégias personalizadas para escolas e educadores.

Responsibilities

  • Establish and cultivate long-term relationships with schools and educators, understanding their needs and objectives.
  • Develop and implement customized strategies to maximize client success and satisfaction.
  • Conduct trainings and workshops for teachers, providing the tools and knowledge needed for effective use of our products and services.
  • Identify and resolve issues creatively and efficiently, always focused on delivering a positive customer experience.
  • Analyze data and feedback to identify opportunities for improvement and growth.
  • Manage the entire commercial negotiation process using a consultative approach.
  • Identify the client profile to recommend the most appropriate product, negotiating commercial terms that ensure profitable and satisfactory deals for both parties.

Requirements

  • Degree in Education, such as Pedagogy or Languages, is desirable, but we welcome candidates from all fields who demonstrate a willingness to learn and a genuine passion for education.
  • Strong analytical skills to evaluate the effectiveness of strategies and identify areas for improvement.
  • Creativity and resilience in problem-solving, with a strong people focus.
  • Excellent communication and presentation skills, able to convey information clearly and inspiringly.
  • Willingness to learn and adapt in a dynamic, collaborative environment.
  • Availability to travel.
  • Active Class B driver's license.

Benefits

  • Pharmacy benefit program
  • Day off on your birthday
  • Bridging holidays and company-wide recess
  • Wellhub
  • Maternity kit for expectant mothers and fathers
  • Profit-sharing
  • Health insurance
  • Dental plan
  • Private pension plan
  • Life insurance
  • Food allowance
  • Meal voucher
  • Company vehicle and fuel card
  • Partnership with SESC
  • 50% discount on purchases of our books.

Job title

Relationship Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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