Lead Global Learning Operations team at Sanofi to manage iLearn system administration services. Build relationships and participate in integration projects for a harmonized learning model.
Responsibilities
Lead a Global team responsible for managing the delivery of iLearn system administration services
Guarantee services delivery and support as per the SLA and agreed quality standards
Build, maintain and optimize iLearn Operations integrated team capabilities and processes
Build and maintain relationships with actors related to LMS and LxP management
Participate in iLearn and Edcast integration /evolution projects
Requirements
12+ years of experience in Learning Operations
Proficient in stakeholder management, problem-solving, and good organizational skills
Ability to work collaboratively with cross-functional teams in a flexible and proactive manner
Strong analytical skills
Agile thinker and learner, adaptable to complex & dynamic environments
Project Management, process and workflow optimization, performance monitoring and CSOD tools knowledge
Master’s degree
Excellent English communication and writing, French or other languages in addition preferred.
Benefits
Equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity
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