Commercial Director responsible for driving market growth and enterprise customer expansion in Germany for Optiml’s innovative AI - powered real estate solutions. Collaborating with cross - functional teams to establish category leadership and scalable growth.
SA
Hybrid Associate Director, Leadership Excellence, Customer-Facing Skills
Posted 11 hours ago
About the role
- Associate Director developing leadership excellence and customer-facing skills at Sanofi, a biopharma company transforming lives with innovative medicines.
Responsibilities
- Actively contributing to the Leadership Excellence & Customer-Facing Skills team with a focus on developing the skills, behaviors, and mindset of customer-facing personnel
- Partnering with senior leadership to identify, prioritize, and execute skill development for their respective customer-facing teams
- Executing training needs to build, revise and implement curriculum to meet changing market demands
- Building alliances and partnerships with Senior Leaders and global/local business partners to increase consistency and capability
- Partnering with TA leadership team to measure and monitor the impact of training on the business
- Collaborating with other Global partners and functions to identify and leverage existing resources and best practices
- Collaborating with the broader Customer Facing Capabilities/Commercial Training team for support in execution of the overall curriculum
- Performing other duties as assigned.
Requirements
- Bachelor's degree required
- 5-8+ years of relevant experience in the pharmaceutical or biotechnology industry
- Strong foundation in field sales, ideally progressing into field leadership, Learning & Development, or Commercial Training roles
- Meaningful experience leading national or home office-based training programs, with 3+ years preferred
- Demonstrated expertise in leadership development, training design, needs analysis, adult learning principles, and measuring training effectiveness
- Experience leading without authority in a matrix environment including global partnerships
- Experience in having deployed innovative learning solutions for large-scale audiences
- Strong facilitation skills and executive presence; ability to communicate to all levels of the organization
- Ability to develop rapport and credibility with key stakeholders
- Supporting IT platforms for delivery and reinforcement
- Project management with proven delivery of outstanding results
- Ability to lead change while achieving business goals and objectives
- Proven track record of strong execution and results
- High persistency and resilience.
Benefits
- high-quality healthcare
- prevention and wellness programs
- at least 14 weeks’ gender-neutral parental leave
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