Onsite IT Operations & Governance Coordinator

Posted 9 hours ago

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About the role

  • IT Operations & Governance Coordinator at Sanlam Group providing administrative and governance support across multiple countries. Ensuring effective IT governance, compliance, and operational quality.

Responsibilities

  • Provide administrative, coordination, governance and quality assurance support to the IT & Operations Life team
  • Recommend IT controls by identifying issues, proposing improved procedures and supporting efficiency improvements.
  • Oversee user access management processes across countries
  • Perform regular quality assurance checks to prevent audit findings.
  • Verify evidence of completed backups and recovery tests and ensure alignment with company standards and audit requirements.
  • Maintain governance documentation and provide reporting on compliance status, risks, and remediation progress.
  • Act as the primary liaison for Central IT Technical audits.
  • Coordinate internal and external technical audits
  • Manage the quality of development life cycle by reviewing adherence to standards, controls and change governance.
  • Support solution delivery quality
  • Contribute to the development of test plans and test cases
  • Liaise with country IT teams to ensure accurate and timely updates on risks and governance activities.

Requirements

  • Diploma or Degree in Information Technology, or related field
  • Relevant IT certifications will be advantageous.
  • 3-5 years experience in IT administration, governance coordination, compliance or project support experience
  • Experience in environments reliant on accuracy, verification, operational and improving initiatives
  • Experience contributing to IT or operational initiatives

Benefits

  • Professional development opportunities
  • Paid time off

Job title

IT Operations & Governance Coordinator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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