Director of eCommerce Analytics leading strategies for Samsung's eCommerce performance. Collaborating with teams to enhance data insights and influence business decisions across markets.
Responsibilities
Lead and manage an eCommerce Analytics team while fostering a culture of continuous improvement
Collaborate with senior leaders to design and execute the analytics roadmap
Communicate complex data findings and insights to non-technical stakeholders through reports and presentations
Build and manage a robust analytics framework to track key performance indicators
Oversee the creation of data models and analytical solutions to extract actionable insights
Conduct in-depth analysis on consumer behaviors and other business-critical metrics
Drive the development of eCommerce insights to inform strategic decisions
Apply statistical and machine learning techniques for hypothesis testing and regression analysis
Oversee A/B testing and experimentation frameworks for optimizing consumer experience
Requirements
10+ years of related experience in digital & eCommerce analytics
At least 4 years managing multi-touch attribution (MTA) measurement frameworks
Master’s degree in business, data science or a related field with 7+ years’ experience in e-commerce, consumer electronics or management consulting
Proven leadership experience in managing and developing analytical talent within a matrix organization
Strong technical expertise in Tableau/SQL and well-verse with Adobe Analytics and Google Cloud Platform
Hands-on experience building multi-dimensional customer segmentation models (K-Means, RFM, Behavioral and Geographics)
Proficiency in developing custom reports and advanced segments for interpreting findings
Strong quantitative and analytical capabilities with high proficiency in data analysis using Excel and Tableau
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