Monitoring Engineer overseeing the technology infrastructure and transactionality at Kushki. Role involves incident management, root cause analysis, and reporting for system stability.
About the role
- Facilities Engineer responsible for operational integrity and compliance of data center systems. Handling maintenance, inspections, and emergency responses in a high-availability environment.
Responsibilities
- Place SAFETY at the top of anything and everything that they do – without fail.
- Focus on the tasks and activities given to them and remain consistently focused on SAFETY.
- Operate, monitor, maintain, and respond to abnormal conditions of facility systems.
- Complete planned and ad-hoc preventive maintenance work assignments, requiring the skill and direction of several electrical, mechanical, maintenance trades and engineering disciplines.
- Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms/enclosures to ensure clean, functional, and safe conditions.
- Rapid response, investigation, and management of indoor emergency situations and air quality complaints, including humidity.
- Have a complete working knowledge on creating, closing, and tracking "work requests" (WR).
- Initiate or respond to work orders, follow-up and verify completion of work.
- Monitor performance/note deficiencies of service contractors and recommend changes, as necessary.
- Provide applied electrical, mechanical, integrated control and water chemistry technical expertise for the entire data center.
- Directly interface with management team, contractors, and consultants for all phased data center construction commissioning, including integration and testing of new systems while maintaining critical systems online.
- Work with the Site Manager and other stakeholders to track and complete a preventive and predicative maintenance schedule for critical maintenance and system commissioning.
- Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency and cost reduction.
- Responsible for data center white space and back-of-house electrical loading and capacity, including client installations and systems.
- This position may require unusual hours of work approximately once every other week to meet critical maintenance windows and scheduling.
- Directly manage contractors and consultants for daily operations and critical maintenance (UPS systems, generators, switchgear, and chiller maintenance).
- Provide applied electrical, mechanical, integrated control and technical expertise for the entire data center.
- Directly manage and supervise Multi-Skilled Operators in all aspects of day-to-day operations and maintenance of all electrical and mechanical critical facility equipment.
- On call to respond to emergency situations at the data center.
- Perform other related duties and responsibilities as assigned by management.
Requirements
- Electrical school or equivalent experience
- 2-3 years of Data Center experience or 2-3 years of critical facility with at least 1 year of data center experience
- Electrical knowledge
- Licensed electrician or HVAC (not required but preferred)
Benefits
- Enjoy 8 company-paid holidays
- 2 floating holidays
- PTO so you can rest, celebrate, and take care of what matters most.
- Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1.
- Coverage begins the first of the month following 30-days of employment.
- The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
- Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
- Access to HSA, mental health resources, and gym discounts.
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