Business Transformation Architect supporting Transport Canada's digital transformation. Leading UX design and user research for marine safety applications.
About the role
- Innovative UX Architect at Salesforce shaping user experience strategy for MuleSoft. Partnering with product leaders to drive user-centric design and AI integration in complex enterprise environments.
Responsibilities
- Define and drive the long-term User Experience strategy for Integration and AI
- Partner with GMs and EVPs to shape product roadmaps and investment decisions
- Leverage a robust understanding of user needs, product strategy, and market trends to bring forward user-centric innovation opportunities
- Collaborate with the most seasoned design, engineering, and product partners - including our GM - to drive vision and strategy via design
- Develop robust and innovative practices, frameworks, principles, and processes that scale your impact across the Salesforce ecosystem and elevate the impact of other designers and teams
- Elevate the craft of the design organization
- Mentor and coach a talented team of designers while advocating for user-centered, inclusive design practices
- Attract and assess top talent
Requirements
- 10+ years of experience leading in an individual contributor role on a product design team
- Exceptional Portfolio that demonstrates a foundation in applied design skills and idea generation in a complex enterprise setting
- Familiarity with Developer Tools and Practices: Proven ability to design for technical personas (Developers, DevOps, Architects)
- Familiarity with modern IDEs, Agentic development tools, API management, or cloud infrastructure tools is desirable
- Architectural Thinking: Demonstrated ability to break down complex ecosystems and communicate them in an understandable manner
- Impact in Ambiguity: Demonstrated ability to thrive in the most ambiguous of situations by creating clarity and alignment and seeing and seizing new opportunities
- AI/LLM Fluency: Foundational understanding of the concepts behind Generative and Agentic AI and the ability to leverage it in your daily work for increased efficacy and efficiency
- Raising the Bar: A strong track record of mentoring and guiding designers and design teams to larger impact
- Mastery of Influence: Excellent storytelling skills
- Please submit a résumé with links to your portfolio with passwords to access the content
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Job title
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Tech skills
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