About the role

User Experience intern at a digital banking partner analyzing real estate financing processes. Supporting advisor workflows with UX design tools and methodologies in a hybrid working environment.

Responsibilities

You analyze the existing advisor workflow within the digital real estate financing journey and document the current process.
You identify pain points and opportunities for improvement through interviews with advisors and usability analyses of the existing application.
You derive requirements for an expert tool to support advisors during the financing process.
You develop a UX concept for an expert mode within the application and design user-centered interaction and operational concepts.
You visualize your results through UI designs or prototypes (e.g., in Figma) and optionally conduct a short usability evaluation.

You are studying User Experience Design, Media & Interaction Design, Computer Science, Business Informatics, or Media Design and would like to write your bachelor's thesis in the UX or product design field.
You are interested in UX research, digital products, and user-centered design of complex applications.
Ideally, you have initial experience with UX methods (interviews, usability testing, analysis of user processes).
You enjoy working with design and prototyping tools such as Figma and can present ideas visually.
You work analytically, in a structured and independent manner, and enjoy understanding and improving complex user processes.

Practical experience: With us you have the chance to gain hands-on experience through varied tasks in your preferred field and contribute to real projects.
Mentoring and supervision: Experienced student supervisors will accompany and support you throughout your placement. They will coordinate technical onboarding and provide regular feedback.
Flexible working: We value a good work–life balance. We offer flexible working hours and a balanced hybrid mix of remote work and on-site presence in modern offices to help you combine work and studies optimally.
Networking events: You can connect with other students and employees at regular meetups and events during work hours and after work. Make friends over table football and Nintendo Switch breaks, or gain exclusive insights into other companies within the finance group.
Discounts and additional benefits: Benefit from attractive offers such as discounted lunches in our company restaurants, sports groups, and other corporate benefits.
Career development and training: Grow professionally, methodically, and personally through diverse tasks and our broad seminar program.
Theses and internships: We support you in finding a topic and implementing your thesis. You can also apply to us for (mandatory) internships.
Sustainability and accessibility: Our barrier-free locations have excellent public transport connections. Bicycle parking and parking spaces with charging stations are available across the site.