Customer Experience Design Lead at Vodafone responsible for Leading Digital Transformation in Turkey. Collaborating to enhance customer experiences with innovative solutions and insights.
About the role
- Senior UX Designer creating automation experiences for users at Salesforce. Collaborating with cross-functional teams to enhance workflow and business process automation.
Responsibilities
- Responsible for end-to-end UX work for automation features
- Manage deliverables and ensure timely execution with onsite and distributed team members
- Manage multiple automation projects across business process management tools
- Create intuitive, outcome-based workflows and interactions that make complex automation accessible to end users
- Deliver structured presentations with clear narratives using inclusive presentation resources
- Explain complex automation concepts clearly to support problem-solving and knowledge sharing
- Guide UX design reviews and meetings, capturing key points and providing insightful, actionable feedback to iterate
- Plan and manage effective project kickoff events for new automation initiatives
- Demonstrate UX that inspires others and encourages engaging discussion and iteration
- Elevate underrepresented user voices to design accessible experiences for all
- Participate in team, organization, or company cultural initiatives, sharing automation knowledge with the larger organization
- Rapidly conceptualize and create original design work that demonstrates conceptual strength for automation experiences
- Produce polished, high-quality deliverables with careful attention to detail
- Generate original creative work that expands on existing ideas, grasping user intent and applying it to new creative directions
- Demonstrate a thorough understanding of existing and emerging design patterns for automation, agentic experiences, and their appropriate use
- Connect work and uphold best practices across design system resources and automation pattern libraries
- Prioritize accessibility when reviewing designs and mentoring junior teammates, understanding user impact beyond compliance
- Stay informed of industry trends and best practices in workflow automation, low-code platforms, and agentic design
- Explore new technologies and design approaches for declarative automation.
Requirements
- 4+ years of relevant UX design experience (or equivalent portfolio quality)
- Workflow/automation or enterprise platform expertise preferred
- Experience leading cross-functional design initiatives and managing multiple concurrent projects
- A portfolio demonstrating complex problem-solving in business process automation, orchestration, or low-code tools
- Proficiency in design tools, particularly Figma and prototyping tools
- Working knowledge of design systems (such as Lightning Design System 2)
- Familiarity with accessibility standards and different interaction modalities for automation products
- Understanding of user research methodologies and data-driven design
- A history of delivering high-quality design work across multiple concurrent projects.
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
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