Senior Success Architect providing technical architecture guidance for strategic customers in Salesforce ecosystems. Assessing implementations and driving recommendations for customer success and technology health.
Responsibilities
Partner with strategic customers and assess Industry Cloud implementations
Provide expert recommendations on technical architecture and solution design
Simplify complex technical concepts for diverse audiences
Identify capability gaps and recommend product enhancements
Collaborate with internal and external partners to drive customer success
Requirements
5+ years of experience in software, system, or enterprise architecture
Expertise in Salesforce products and platform capabilities
Strong knowledge of enterprise application integration
Experience with large-scale implementations, including SaaS, PaaS, multi-tenancy
Strong written and verbal communication skills
Proven ability to lead discussions and advocate for best practices
Expertise in role hierarchy, sharing rules, profiles, permission sets, and security configurations
Hands-on experience with APEX programming, Visualforce, and Lightning Web Components (LWC)
Experience with data import/export, ETL tools, and integrating Salesforce with external systems via APIs
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