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About the role
- BigFix SME/Architect responsible for DOJ’s enterprise BigFix environment. Engaging with federal components for compliance and configuration management within secure environments.
Responsibilities
- Architect, engineer, and sustain DOJ’s enterprise BigFix environment used for endpoint compliance and configuration management across all Components except FBI.
- Primary Subject Matter expert for the platform, including driving the use of new features, leading major upgrades, assessing functionality gaps, and communicating with the customer base.
- Provide Tier 2/3 engineering support, including advanced troubleshooting, diagnostics, and remediation for BigFix platform issues within the Federal Secure Enclave.
- Lead platform upgrades, patching cycles, module deployments, and capability enhancements in coordination with infrastructure teams and HCL (or HCL-approved partners).
- Develop custom fixlets, automation scripts, baselines, dashboards, and compliance content tailored to mission needs.
- Engage directly with DOJ Components to gather requirements, resolve issues, and advise on endpoint compliance strategy and BigFix best practices.
- Maintain authoritative engineering documentation, SOPs, configuration baselines, and change control artifacts.
- Support audits, reporting, and compliance activities aligned with DOJ security standards and enclave governance.
- Drive long-term roadmap planning, architectural improvements, and modernization initiatives for the DOJ enterprise BigFix platform.
Requirements
- Must be US Citizen.
- An ACTIVE and MAINTAINED "TOP SECRET" Federal or DoD security clearance.
- 8+ years of experience designing and architecting highly complex IT systems.
- Demonstrated SME-level mastery of HCL BigFix, including architecture, engineering, lifecycle management, and custom content development.
- Proven experience delivering Tier 2/3 support for large-scale endpoint management or security systems.
- Hands-on experience operating in secure enclave or high-side environments.
- Strong understanding of enterprise compliance (patching, vulnerability management, configuration enforcement).
- Ability to lead architecture forums, component discussions, and cross-functional technical engagements.
- Experience working with platform vendors such as HCL or HCL-approved partners.
- Ability to communicate excellently for interfacing with DOJ Components and senior technical stakeholders.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave
- 401(k) Retirement Plan
- Group Term Life and Travel Assistance
- Voluntary Life and AD&D Insurance
- Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
- Transit and Parking Commuter Benefits
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Care.com annual membership
- Employee Assistance Program
- Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Job title
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Degree requirement
No Education Requirement
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