Hybrid Senior Manager, Engineering – Heroku Data Services

at Salesforce

• Job title: Senior Manager, Engineering – Heroku Data Services
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Apache, AWS, Distributed Systems, Kafka, Postgres, Python, Redis, Ruby, Go
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Manager at Salesforce leading engineering teams in Heroku Data Services. Oversee technical discussions and drive innovations for scalable data platforms in a distributed environment.

Responsibilities

• Provide line management for multiple engineering teams, including hiring, performance management, career development, and retention
• Participate in technical discussions, architecture reviews, and design decisions for database technologies, distributed systems, and operational automation
• Serve as an experienced Agile/Scrum practitioner, facilitating sprint planning, refinement, retrospectives, and continuous improvement
• Drive innovations that improve system scalability, robustness, availability, and security using telemetry and metrics
• Collaborate with Product Management and cross-functional leaders to deliver on shared roadmaps and business goals
• Foster an environment with autonomy and accountability where engineers can do their best work
• Oversee on-call rotations, operational readiness, deployment automation, and incident response best practices
• Champion code quality, maintainability, testing practices, and technical documentation across teams
• Build and sustain high-performing, collaborative cultures in an async-first, globally distributed environment.

Requirements

• 7+ years of software engineering experience with hands-on technical contributions
• 3+ years managing software engineering teams with track record of building high-performing cultures
• 2+ years managing distributed/remote teams
• Proven Agile/Scrum Master experience or project management experience
• Strong engineering background with database technologies (Postgres, Redis, Apache Kafka, or similar)
• Proficiency in object-oriented programming languages (Ruby, Go, or Python)
• Experience with AWS infrastructure and automated testing frameworks
• Demonstrated experience operating high-scale distributed systems in production
• Ability to debug, optimize code, and design automation solutions
• Excellent communication skills in async-first, globally distributed environments
• Strong customer-centric mindset and ability to eliminate ambiguity.

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities