Senior Director of UX leading design strategy and innovation for Data360 platform at Salesforce. Driving cross-functional alignment and enhancing user experience through data insights and design leadership.
Responsibilities
Define and drive a unified UX strategy across Data 360’s platform experiences.
Shape executive decision-making through visionary storytelling, customer insights, and cross-cloud alignment tied to V2MOM priorities.
Architect scalable design frameworks, systems, and governance models that accelerate delivery and ensure experience cohesion across the platform.
Contribute to and cultivate an inclusive, diverse, and collaborative Salesforce UX team and environment.
Build a culture of clarity, autonomy, operational rigor, and innovation, enabling the team to excel in high-ambiguity spaces.
Recruit, onboard, and develop world-class UX talent across time zones and disciplines.
Build deep, trusted partnerships with Product, Engineering, Research, CX teams to align priorities and resolve cross-cloud dependencies.
Translate complex systems into intuitive, data-informed experiences that improve customer understanding and deliver value across the platform.
Drive delivery of high-quality product experiences through clear vision, strategic alignment, and organizational unblockers.
Champion accessibility, design-system adoption, and ethical, human-centered UX across all Data 360 surfaces and beyond.
Guide teams in producing high-clarity prototypes, narratives, and north-star frameworks that influence cross-functional partners and executives.
Requirements
10+ years of experience designing and delivering products in cross-functional teams from start to finish
5+ years of direct management experience
BA/BS or MA/MS in design related field, or equivalent experience
A portfolio demonstrating experience leading teams to create user-centered design solutions in a variety of design and prototyping tools
Experience with design systems and designing for web & mobile device experiences
Experience in design thinking methodologies, from research, design, to building tangible outcomes
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