Community Manager engaging local tech and creator communities in San Francisco. Fostering relationships through offline events and online community engagement.
About the role
- Community Marketing Manager at Salesforce managing marketing programs for Slack Developers. Engaging with community leaders and organizing events to empower developer success.
Responsibilities
- Manage the operations of the Slack Community, including support for the Slack Community Workspace, Bevy, Trailblazer forums, Reddit, Stack Overflow, and more.
- Support the Slack Community Group program and leaders through new leader onboarding, regularly preparing new resources, providing marketing support, and troubleshooting issues 1:1 with group leaders.
- Analyze and provide insights for community by tracking KPIs and preparing regular reports.
- Manage and execute Slack’s presence at community conferences and key developer events, partnering with the Salesforce community team and community leaders, including on-site event support.
- Partner with the Salesforce, MuleSoft, and Tableau community teams to implement best practices and processes for Slack Community operations.
- Build and scale community programs that empower community members to lead and execute independently.
Requirements
- 5+ years of experience in marketing roles such as Community Marketing or Developer Marketing
- Deep understanding of the developer community and experience working with community leaders
- Strong verbal and written communication skills
- Passion for Slack, the product
- Relentless focus on the needs of the customer
- Results-driven: deep sense of accountability and the ability to drive large projects from start to finish
- Experience working with cross-functional teams to plan and execute community activities
- High energy and focus on making a positive impact
- Ability to work well under pressure and manage multiple tasks simultaneously
- Strong organizational and analytical skills
- Ability to travel to support community events globally (up to 25% travel)
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Job title
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