Director of Engagement Delivery at Salesforce leading complex CRM projects. Achieving strategic alignment through effective program management with cross-functional teams.
Responsibilities
Lead programs by achieving alignment on program scope, and release planning, as well as aligning one or more teams on vision, and business goals, creating the program structure, and securing cross-functional alignment.
Drive teams through the Software engineering experience using Agile and demonstrated analytical and technical skills.
Drive stakeholder meetings with key stakeholders for each program to help make key decisions, remove obstacles, and address key program issues.
Be the key driver to ensure business goals are met and drive the strategic vision of each program.
Provide visibility to program status (issues, risks, metrics, etc.) on an ongoing basis through push status reporting (to all stakeholders, team members, and interested parties).
Requirements
15+ years of experience (with 5+ years leading multiple work streams) in a program management role leading enterprise-scale CRM projects
10+ years experience with management consulting or consulting services
Demonstrated project leadership skills with direct responsibility for running project teams, budgeting, and scheduling against a customer or vendor contract
Ability to lead enterprise-wide engagements, facilitate meetings with client executives, mentor teams of senior team members, and proactively run project risk ability to weigh business and technical requirements to identify dependencies, produce project plans and estimates
Bachelor's degree in Business Administration and/or Information Technology or equivalent experience
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