Practice Director overseeing Primary Care operations in Oregon, managing healthcare delivery and departmental leadership with strategic oversight across multiple offices.
Responsibilities
Oversee daily service area for Primary Care operations, ensuring quality, service standards, and continuous performance improvement.
Monitor industry trends and benchmarks to guide strategy and maintain departmental leadership.
Partners with KP, specialty departments, and physician leaders to manage clinician resources and support operational goals.
Coach clinicians and teams to improve performance and service delivery.
Train and mentor new leaders across NWP, Health Plan, and labor groups.
Provide strategic analysis to identify cost saving, service enhancing, and quality of work life opportunities.
Partner with KP leaders and primary care leaders to optimize appointment supply and demand.
Develop reporting tools, communication plans, and training to support business strategies.
Prepare reports, business cases, and operational analyses for decision making.
Lead assigned regional projects to support strategic and operational initiatives.
Manage departmental budgeting, financial monitoring, and cost management priorities.
Requirements
Masters in business/health care administration or bachelor’s plus six years of related experience, with at least five years of healthcare/business leadership.
Experience in financial management, budgeting, program development, quality improvement, and project management.
Strong analytical skills with the ability to interpret complex data and drive performance improvement.
Demonstrated ability to lead in a culturally diverse environment and support culturally competent care.
Solid understanding of clinical and operational workflows, licensure requirements, and scope of practice concepts.
Proven capability in change management and process improvement within complex healthcare settings.
Excellent verbal and written communication skills; ambulatory care and supply demand modeling experience preferred.
Benefits
15% employer contribution to retirement programs, including pension
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